Iraq orders internet providers to follow state pricing and billing rules

BAGHDAD, Iraq — Iraq's Communications Minister, Mustafa Jabbar Sind, has directed the state-owned General Telecommunications and Information Company to regulate pricing and billing practices of internet service providers. Under the new rules, all companies delivering internet services to residential compounds via fiber optic cables must comply with ministry-set pricing policies and marketing regulations. The ministry also banned the use of any collection methods for subscription fees that have not been approved by the ministry. The directive aims to standardize service charges and curb unauthorized billing practices across the sector. The Communications Ministry urged citizens to report any violations or complaints by calling the customer service line at 5019 or by contacting the ministry through a designated email address. No further details on the enforcement timeline or penalties were immediately available.